Hey Clean’n’Press: What is Dry Cleaning?

Dry cleaning is a process that cleans clothes without water. The cleaning fluid that is used is a liquid and items are completely immersed and cleaned in this solution.  The fact that there is very little water used is why the process is called “dry”.  Dry cleaning is mostly effective on stains such as oils, greases, fats, and waxes. It also does not readily penetrate textile fibers like laundering can which reduces the potential for garment shrinkage.

Why does Clean’n’Press require prepayment at your stores?

All Clean’n’Press stores require prepayment. Our experience has demonstrated when orders are prepaid they get picked up in a more timely fashion. This allows smaller stores with less storage space. Smaller stores mean less rent to us which means more savings for you!  Prepayment also means that every order is paid for regardless if it is picked up or not.  Unpaid for orders that are not picked up means that Clean’n’Press would be forced to take the labor and material as a loss.  This would only cause prices to go up for everyone.

Does Clean’n’Press have extra upcharges for silk or additional environmental fees?

At Clean’n’Press we have a simple pricing promise:

  • No Sticker Shock
  • No Confusing Upcharges
  • No Environmental Fees

These hidden fees that other cleaners charge can add up to a lot.   We try to keep it simple for you and us which saves you more.

What is a “Most Garment” item?

Most Garments are items that cover half your body such as pants, sport coats, blouses, skirts and sweaters.  These items represent the vast majority of items that we dry clean.  Most Garments does not include dresses, outerwear (coats and jackets), leather or suede items, households and other miscellaneous items.

What is a “Most Shirt” item?

We consider shirts that we will professionally launder at the most shirt price to be as follows:

  • Cotton and most cotton blends and linen.
  • Must have buttons all the way down the front.
  • Button cuffs and a collar, short or no sleeves are OK

We do not clean any of the following garments at most shirt prices:

  • Any shirt that does not have a top button
  • Polo/Golf/Knit shirts
  • Spandex or Nylon shirts
  • Waist ties
  • Rayon or Silk
  • Ruffles (tuxedo type are OK)
  • Gathered or pleated
  • Zippers, they crush
  • Pearl/shell buttons, they break.
  • Corduroy
  • Metal snaps as they can get crushed
  • Screen printed, it comes off and transfers to other shirts
  • Quilted
  • Lapels that customer requests to be ironed open vs. buttoned
  • Hand wash items
  • Shirts that are to big or to small to fit on the automated shirt equipment

The reason for the above is that we professionally launder and press shirts wet on equipment that we dress like a mannequin.  The shirt is pressed completely with heated metal plates that boil the water out of the shirt which helps set starch and smooth the fabric. We cannot prevent things from happening in it like we can when items are hand pressed.  This automated equipment means the price for laundering shirts is less than the hand pressing that is involved in other processes.

Do you recycle hangers?

Absolutely!  All Clean’n’Press locations accept hangers for recycling.  We reuse what we can and recycle what we can’t.  This helps drive cost down and save the planet!  Just drop them off in a store lobby area or with a store employee.  You can also send them back to us in your Express Bag.

If you have any other questions please feel free to contact us and we will help.mo